Privacy Policy

Scope of this policy

Rental Wealth Simulator is a planning workspace for individual investors and small landlord households. The service is not a bank, investment adviser, property manager, accounting firm, or tax adviser, and the planning outputs depend on the information and assumptions you provide.

Information we collect

• Account information, such as your name, email address, authentication details, and workspace membership.
• Financial planning information you choose to enter, including assets, debts, goals, cash flow assumptions, rental properties, projections, scenarios, check-ins, and saved snapshots.
• Billing information needed to manage subscriptions. Payment card details are handled by Stripe and are not stored directly by Rental Wealth Simulator.
• Usage, device, and log information, such as browser type, pages viewed, feature interactions, approximate location from IP address, error logs, and security events.
• Communications you send to us, including support requests and feedback.

How we use information

• Provide, maintain, secure, and improve the Rental Wealth Simulator experience.
• Calculate dashboards, projections, scenario comparisons, and other portfolio planning outputs.
• Administer accounts, workspaces, subscriptions, billing, support, and service communications.
• Understand product usage, troubleshoot errors, prevent fraud or abuse, and protect the service.
• Measure marketing performance and improve advertising using privacy-preserving conversion signals, without sharing raw financial planning values.
• Develop new planning features, including AI-assisted workflows when those features are available and used.

How we share information

• Service providers that help us host the product, store data, process payments, send email, monitor errors, analyze usage, or provide customer support.
• Workspace members according to their role and permissions inside the organization they belong to.
• Legal, safety, and compliance recipients when disclosure is required by law or needed to protect rights, security, users, or the service.
• Business transaction parties if Rental Wealth Simulator is involved in a merger, financing, acquisition, reorganization, or asset transfer.
• Other parties when you direct us to share information or give us permission.

Your choices

• You can update account and workspace information from your profile or settings where those controls are available.
• You can choose what financial and property information to enter, edit, or remove from your workspace.
• You can unsubscribe from non-essential emails by using the instructions in those messages.
• You can request access, correction, deletion, or export of personal information by contacting us.

Cookies and analytics

We may use cookies, similar technologies, and analytics tools to keep you signed in, remember preferences, measure product usage, diagnose issues, improve the service, and measure advertising performance. These tools may include PostHog, the Google tag, Google Ads conversion tracking, Google Tag Manager, the Meta Pixel, and Meta's Conversions API. We retain first-touch and last-touch campaign details such as UTM parameters, referring pages, landing pages, and advertising click identifiers so later registration and subscription activity can be attributed to the correct campaign. Conversion events are limited to account, billing, calculator engagement, and product activation signals and do not include raw portfolio values, debt balances, property addresses, rents, goals, password-reset tokens, or scenario details.

Data retention and security

We keep information for as long as needed to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain security. We use administrative, technical, and organizational safeguards designed to protect information, but no online service can guarantee absolute security.

Children's privacy

The service is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this policy from time to time. When we make material changes, we will update the date above and provide notice when appropriate.

Contact

To ask privacy questions or make a privacy request, contact us at privacy@rentalwealthsimulator.com.